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How bpj777 Handles Your Personal Data

Your account details, wallet information and activity on bpj777 are collected only for the purposes explained in this policy — nothing more.

Account data protectedDANA, OVO, GoPay wallet info handled securelyClear data access requestsIndonesia-region scopeNo data sold to third parties
bpj777 How bpj777 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to access, correct or delete data we hold about your account, reach out through any of the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Requests about wallet data — including DANA, OVO or GoPay transaction references — should include your registered account email so we can locate the right records quickly.

Team online

Live Chat Support

Start a live chat from your account dashboard to raise a data query. Have your registered email and wallet type ready so our team can pull the correct records without delay.

Email Privacy Request

Send a written data access or deletion request to our support email address. Include your account ID and the specific data point you are asking about for a faster resolution.

Account Help Centre

Our Help Centre has a dedicated privacy section where you can submit a formal data request form. The form routes directly to the team that handles data and account records.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, so account details and wallet references are not readable if intercepted. Cookies store only session-level and preference data — they do not contain your DANA, OVO or GoPay credentials. You can clear or block cookies in your mobile browser settings at any time, though some account features may not work correctly without session cookies enabled. We review data retention periods periodically and remove records that no longer serve a verified purpose.

Data Encryption in Transit

All data exchanged between your device and our servers is encrypted using SSL. This covers account login, wallet linking for DANA or OVO, and any form you submit inside your account.

Cookie Control

Session cookies keep your lobby state and language preference intact across pages. You can manage cookie permissions in your browser or mobile app settings without needing to contact support.

Retention and Deletion

We keep account and transaction data only as long as required for operational or legal purposes. Once that period ends, records are deleted or anonymised so they cannot be traced back to your account.

Who Can Access Your Data

Only authorised staff involved in account operations, fraud prevention or customer support can access your personal data. Access is logged and reviewed internally on a regular basis.

Your Privacy Questions Answered

These are the questions we hear most often about how bpj777 handles personal data. If your question is not covered here, reach out via live chat or the Help Centre privacy form and we will respond directly.

We collect your name, email, phone number and any wallet identifiers you link — such as a DANA or OVO account reference. Device and session data is also logged to verify access and flag unusual activity.

No. Payment authentication happens inside your own wallet app. We only receive a transaction confirmation reference after the transfer is complete — your PIN and credentials never pass through our systems.

Yes. Submit a data access request via the Help Centre privacy form or through live chat. Include your registered email and account ID so we can locate and compile the right records efficiently.

Send a deletion request through our support email or Help Centre form. We will remove data that is not subject to mandatory retention obligations and confirm the action once it is complete.

We do not sell or share personal data with advertisers or marketing partners. Data may be shared only with service providers directly supporting account operations, under strict confidentiality agreements.

Retention periods depend on the type of data and applicable recordkeeping requirements. Once the required period ends, records are deleted or anonymised. You can ask about specific retention timelines through our support channels.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.